Shipping policy

Where we ship

We currently ship to addresses within the United States.

Shipping cost

Free standard shipping on every order. There are no surprise shipping charges at checkout.

Order processing

Orders are processed within 1 to 3 business days of being placed. Orders placed on weekends or holidays begin processing the next business day.

Delivery time

Close Call is shipped from our overseas fulfillment partner. Standard delivery to the United States typically takes 10 to 20 business days after processing.

In plain terms: from the day you order, expect roughly 2 to 4 weeks for your trimmer to arrive. We would rather tell you that up front than surprise you after you have paid.

Tracking

You will receive a shipping confirmation email with a tracking number once your order leaves our fulfillment center. Tracking information can take a few days to begin updating after it is issued. If your tracking has not updated in over 10 business days, email us and we will look into it.

Delays

Customs processing, carrier backlogs, severe weather, and peak holiday periods can extend delivery beyond the estimates above. These estimates are not guarantees. If your order is significantly delayed, contact us and we will either replace it or refund it.

Incorrect addresses

Please double-check your shipping address at checkout. We are not able to reroute a package once it has shipped. If a package is returned to us as undeliverable because of an incorrect address, we will contact you to arrange a reshipment or a refund.

Lost packages

If your order is confirmed delivered but you did not receive it, contact us within 14 days and we will help you file a claim with the carrier and make it right.

Questions

Email 247carkeysdfw@gmail.com.